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You are here: BAILII >> Databases >> Northern Ireland - Social Security and Child Support Commissioners' Decisions >> [2009] NISSCSC C6_08_09(IB) (24 June 2009) URL: http://www.bailii.org/nie/cases/NISSCSC/2009/C6_08_09(IB).html Cite as: [2009] NISSCSC C6_8_9(IB), [2009] NISSCSC C6_08_09(IB) |
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[2009] NISSCSC C6_08_09(IB) (24 June 2009)
Decision No: C6/08-09(IB)
Background
Proceedings before the Social Security Commissioner
Errors of law
"(i) making perverse or irrational findings on a matter or matters that were material to the outcome ('material matters');
(ii) failing to give reasons or any adequate reasons for findings on material matters;
(iii) failing to take into account and/or resolve conflicts of fact or opinion on material matters;
(iv) giving weight to immaterial matters;
(v) making a material misdirection of law on any material matter;
(vi) committing or permitting a procedural or other irregularity capable of making a material difference to the outcome or the fairness of proceedings; …
Each of these grounds for detecting any error of law contains the word 'material' (or 'immaterial'). Errors of law of which it can be said that they would have made no difference to the outcome do not matter."
The errors of law in the instant case
Failure to disclose
"(1) where it is determined that, whether fraudulently or otherwise, any person has misrepresented, or failed to disclose, any material fact and in consequence of the misrepresentation or failure –
(a) a payment has been made in respect of a benefit to which the section applies;
(b) any sum recoverable by or on behalf of the Department in connection with any such payment has not been recovered,
the Department shall be entitled to recover the amount of any payment which the Department would not have made or any sum which the Department would have received but for the misrepresentation or failure to disclose."
"1. Section 71 does not purport to impose a duty to disclose, but rather presupposes such a duty, the actual duty in this case being in regulation 32 of the Social Security (Claims and Payments) Regulations 1987, which provides for (a) a duty to furnish information and evidence pursuant to a request from the Secretary of State, and (b) a duty to notify the Secretary of State of any change of circumstance which the claimant might reasonably be expected to know might affect the right to benefit.
2. In relation to the duty to furnish information and evidence pursuant to a request, whilst there is no duty to disclose that which one does not know, if a claimant was aware of a matter which he was required to disclose, there was a breach of that duty even if, because of mental incapacity, he was unaware of the materiality or relevance of the matter to his entitlement to benefit, and did not understand an unambiguous request for information, and a failure to respond to such a request triggered an entitlement to recovery under section 71 of any resulting overpayment.
3. Insofar as R(SB) 21/82 imported words from regulation 32 into the construction of section 71 in stating that the non-disclosure must have occurred in circumstances in which, at lowest, disclosure by the person in question was reasonably to be expected, that decision and subsequent decisions that have relied on it were wrongly decided.
4. The form INF4 supplied to claimants contained an unambiguous request by the Secretary of State to be informed if a claimant's children went into care and by not disclosing the fact to the Department, the claimant was in breach of her obligation under regulation 32, so that the Secretary of State was entitled under section 71 to recover the overpayment resulting."
'I say this because this regulation has to be interpreted and applied in its factual context. Those administering the system on behalf of the Secretary of State have to understand all its ramifications and interactions. Claimants cannot be expected to do so. They cannot be expected to guess all the information which may be relevant to their claims. They do not know the conditions of entitlement or how their right to one benefit may affect their right to another. It is incumbent upon the Secretary of State to make it clear what information he requires. This has to be made particularly clear where any reasonable claimant might not think that it was relevant at all. It should also be made particularly clear where it might not occur to any reasonable claimant in this day and age that the relevant office did not already have the information in question. In this context, there is a difference between matters which only the claimant can know and matters which someone in the benefits system knows or ought to know. The claimant cannot be expected to guess who needs to know the information required. It is incumbent upon the Secretary of State to make it plain to whom the information is to be given or the change in circumstances notified.'
'17. This once again brings to the fore a point that has frequently been made by Commissioners over the last quarter of a century: in cases where the Secretary of State seeks to recover an overpayment on the ground that there has been a failure to disclose a material fact, it is essential for the Secretary of State to produce evidence showing why the claimant was under a duty to disclose that fact. That usually involves showing why the claimant should have realised that the fact was relevant. Evidence of instructions to report the fact is likely to be the best evidence. It is particularly important that there should be evidence of a duty to report the relevant change in circumstances in cases like the present where the fact in issue may appear obviously relevant to those involved in the administration of benefit but where its possible relevance might reasonably have escaped a member of the public in the absence of any instructions or other information provided to him or her by the Department. Before a person can be shown to have failed to disclose a material fact, it must be shown that, under regulation 32 (or some other statutory provision or legal principle), there was a duty on that person to make the disclosure.'
'8. … The more difficult cases, which the Tribunal of Commissioners did not have to consider, are those where instructions to report facts are ambiguous or expressed in such general terms as to require some interpretation by a claimant or where written instructions have been qualified by an officer acting on behalf of the Secretary of State or, indeed, where there have been no relevant instructions at all but the claimant might have had reason to suspect that he was not entitled to all the benefit he was receiving.
9. In any of those circumstances, it seems to me that the question whether there has been a "failure" by the claimant to "disclose" (for the purposes of section 71(1) of the 1992 Act) or to "notify" (for the purposes of regulation 7(2)(c)(ii) of the 1999 Regulations) a fact to the Secretary of State must inevitably be determined by considering whether the Secretary of State could reasonably have expected the claimant to disclose or notify that fact. Regulation 32(1) of the 1987 Regulations does not provide a simple answer where it is necessary to consider whether the Secretary of State has actually required the claimant to report particular "facts affecting the right to benefit". It may be necessary to decide how a reasonable claimant could have construed the instruction and it is, furthermore, expressly provided that a general requirement to keep the Secretary of State informed of changes of circumstances applies only in respect of "any change of circumstances which [the claimant] might reasonably be expected to know might affect the right to benefit". In the present case, there is no evidence in the papers before me as to what, if any, instructions were given to the claimant. Not only is such information required when considering whether an overpayment is recoverable under section 71(1) of the 1992 Act, it is also required for the purpose of determining whether a supersession decision is to be made retrospective under regulation 7(2)(c)(ii) of the 1999 Regulations.'
'With respect to the overpayment, the Department relies on failure to disclose. There has to be a duty to disclose, arising under either (1A) or (1B) of regulation 32 of the Claims and Payments Regulations. The submission to the tribunal does not identify which or both of these duties is relied upon, nor, in any event, is there supplied a copy of the relevant order book or other instructions to the appointee. The tribunal decision was accordingly to the effect simply that the appellant 'failed to declare', without any attempt to identify either where the requirement to furnish information of that type came from or why the appointee might reasonably be expected to know that the circumstance might affect benefit.'
'… The Appellant failed to declare to the Department that he had been in lawful custody (except for the period from 23.08.2004 to 06.09.2004. That disclosure was made after the event on 28.09.2004 and therefore too late). …'
'… may be directed by the submissions of the Department on what the decision under appeal is, on the factual, evidential and legal issues arising, on the legislative provisions and case-law applicable to the issues arising and on the correctness of the decision which has been made. The Departmental submission, and any addenda, should be as accurate, comprehensive and useful as possible. The submission is for direction, however, and does not negate the responsibility of the appeal tribunal to make its own examination and analysis.'
'… if the appeal tribunal was rejecting the appellant's evidence concerning his problems with his hearing, then it was under a duty to make that clear in its statement of reasons. The extent of the duty is not onerous. …'
And at paragraph 60:
'… there is a clear duty on appeal tribunals to undertake a rigorous assessment of all of the evidence before it and to give an explicit explanation as to why it has preferred, accepted or rejected evidence which is before it and which is relevant to the issues arising in the appeal.'
Section 69(5A) of the Social Security Administration (Northern Ireland) Act 1992
'(5A) Except where regulations otherwise provide, an amount shall not be recoverable under subsection (1) above or under regulations under subsection (4) above unless the determination in pursuance of which it was paid has been reversed or varied on an appeal or has been revised under Article 10 or superseded under Article 11 of the Social Security (Northern Ireland) Order 1998.'
51. Without an alteration or change in the decision giving rise to the entitlement to the particular benefit, there can be no recovery of it.
' … the relevant statutory provision, which is section 69(5A) of the Social Security Administration (NI) Act 1992, expressly provides that a decision which seeks to recover an amount of overpaid benefit cannot be made unless the determination in pursuance of which the amount was overpaid has been revised or superseded by a separate decision. In other words, the decision which awarded benefit must be abrogated or corrected in one of the ways permitted by the legislation before a decision can be made as to how much has been overpaid and what is now recoverable. Put like that, the sequence of decisions is logical. The two decisions can be contained in a single document provided that the sequence is apparent. Section 69(5A) is an important safeguard. Tribunals, rightly, are alert to see that it has been complied with. Nothing I am going to say casts doubt on their vigilance. A tribunal must allow an appeal against a decision seeking to recover overpaid benefit once it becomes clear that the decision which awarded benefit has not been revised or superseded in the appropriate manner. Further, a tribunal should also allow an appeal where not only is there no copy of the revision or supersession decision before it but such evidence as is relied upon leaves the tribunal uncertain as to whether the necessary decision was taken. …'
53. In essence, the appeal tribunal will have to identify two decisions. The first is a decision which alters previous decision(s) awarding entitlement to benefit – that can be described as the entitlement or section 69(5A) decision. The second is a decision that overpaid benefit is recoverable – that can be described as the recovery or section 69(1) decision. At paragraph 10 of C10/07-08(IS), Commissioner Powell stated:
'… It is now settled law, and section 69(5A) so provides, that the recovery of an overpayment of benefit requires two distinct decisions which are often called the "entitlement decision", which changes the entitlement to benefit for a past period through the process of revision or supersession, and the "recoverability decision". The latter being based on the former. I use the word "distinct" deliberately. Since the recoverability decision is based on the entitlement decision it must be proceeded by it. Subject to that, the two decisions can be given on the same date or even in the same document – provided that they are distinct and that it is clear that the entitlement decision comes first. …'
'… The decisions made on the 6-1-2006 have the annotation "BS20 10-1-06" and "BS20 18-1-06". The BS20 is in fact the actual notification letter (at the bottom left hand corner of the notification letter it is labelled BS20). A copy of a screen print (appendix 1) shows that on 10-1-06 and 18-1-06 BS 20's where [sic] issued. Unfortunately there is only one copy of a BS20 held in the case papers and this only refers to the period 29-10-04 to 10-10-05.
I would submit that on 10-1-06 and 18-1-06 notification letters where [sic] issued which informed the appointee of his right of appeal. Unfortunately I am unable to confirm if three such notifications were issued and if these notifications covered the relevant periods.
On 2-3-06 a further decision was made and a copy of the notification letter is retained in the case papers (Tab 9a) although there is no confirmation of this by way of the computer printout.
Also on the 2-3-06 a second decision was made this time concerning entitlement to Incapacity Benefit under the incapacity in youth rules. Again a copy of the notification (IBY 35) is retained in the case papers but the date of its issue cannot be confirmed. …'
'The need for formal decisions has two important consequences. First, everybody needs to know what were the terms of the decision. Not just at the time when the decision is made but thereafter whenever it is necessary to refer back to it. Secondly, it is important that the person most concerned is told what has been decided, whether in his favour or adversely to him, as soon as possible so that he can take appropriate action by, for example, appealing, or providing the decision-maker with further evidence or by making a new claim. …'
And, at paragraph 9:
'Commonsense, good practice and simple fairness all dictate that the decision should be communicated to the person most affected by it. I have already referred to some of the reasons why. The principle is not in doubt. Nor is there any doubt that a failure to communicate may have practical consequences for the decision. The issue for present determination is whether, if there has been a failure to communicate, the decision lapses or is deprived of legal effect?'
Disposal and directions
(i) the legal and evidential source of the duty to disclose a change of circumstances;
(ii) a clarification as to whether the duty to disclose lay, in the instant case, on the appellant that is the father and appointee of the claimant;
(iii) a clarification of the person against whom any overpayment is being raised;
(iv) a submission concerning the notification of the decisions set out at Tab Nos 6, 7, 8, 9 and 10 in line with the principles set out in C10/07-08 (IS);
(v) a further analysis of all of the evidence available to the decision-maker, including the evidence of the appellant concerning notification and the evidence from the Prison Service, concerning notification of periods of custody.
(signed): K Mullan
Commissioner
24 June 2009