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You are here: BAILII >> Databases >> United Kingdom Employment Appeal Tribunal >> Pratt v. Sanden International (Europe) Ltd [2003] UKEAT 0529_02_2210 (22 October 2003) URL: http://www.bailii.org/uk/cases/UKEAT/2003/0529_02_2210.html Cite as: [2003] UKEAT 529_2_2210, EAT/0529/02, [2003] UKEAT 0529_02_2210, EAT 0529/02 |
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At the Tribunal | |
On 20 August 2003 | |
Before
HIS HONOUR JUDGE D SEROTA QC
MR D J JENKINS MBE
MR T HAYWOOD
APPELLANT | |
RESPONDENT |
Transcript of Proceedings
JUDGMENT
Revised
For the Appellant | MR D PANESAR (of Counsel) |
For the Respondent | MR J LADDIE (of Counsel) Instructed by: EEF Broadway House Tothill Street London SW1H 9NO |
HIS HONOUR JUDGE D SEROTA QC
Introduction
(a) the Employment Tribunal failed to apply the reverse burden of proof introduced into section 63A of the Sex Discrimination Act by the Sex Discrimination (Indirect Discrimination and Burden of Proof) Regulations 2001;
(b) the Employment Tribunal, in two specific respects failed to deal adequately with allegations of discrimination on the ground of sex.
Factual background
"From the moment Mr Roberts took up his post as General Manager, the Applicant did not attempt to hide the hostility she felt towards the new appointee. She was obstructive and unco-operative and made no attempt to work with Mr Roberts, who was new to the organisation. In the evidence, there are many illustrations of the Applicant's aggressive and confrontational approach to Mr Roberts ….."
The Employment Tribunal considered Ms Pratt had sent a note to Mr Roberts that was "discourteous and hostile" and sent further memoranda unreasonably critical of Mr Roberts to Mr Noji and Mr Tatsu, among others, which the Employment Tribunal considered to be "aggressive, accusatory and confrontational".
"thrust her face into his and screamed "Communicate!" very loudly and directly into his ear. Mr Roberts found this very painful and was profoundly shocked by her conduct."
Mr Roberts complained to Mr Noji suggesting the incident constituted gross misconduct, but Mr Noji told him it was not the company's policy to dismiss staff. Mr Noji, however, was horrified at the way Ms Pratt had behaved. The Employment Tribunal considered that her conduct was such that she could and probably should have been formally disciplined for her conduct towards Mr Roberts. On 12 January 2001, Ms Pratt issued a grievance against Mr Roberts. A series of meetings took place involving senior executives and Ms Pratt, as well as Mr Roberts and led to the adoption of an action plan designed to improve relationships between Ms Pratt and Mr Roberts. Unfortunately the action plan broke down. The Employment Tribunal considered that Ms Pratt adopted an aggressive and unhelpful attitude, and at a meeting with Mr Tatsu on 22 January 2001, she made a disparaging remark about Mr Tatsu's command of English which Mr Tatsu, whose first language was not English, found extremely hurtful. The Employment Tribunal considered that Ms Pratt could and should have been formally disciplined for this conduct. We interpolate that the Employment Tribunal considered that:
"The fact that the Respondent took no disciplinary action against the Applicant despite her behaviour throughout this period flies in the face of the Applicant's allegation that the Respondent was looking for an excuse to terminate her contract of employment."
The award of the Employment Tribunal
"In our view, the Respondent was extraordinarily patient and tolerant in the light of the Applicant's patently hostile reaction to any attempts on the part of the Respondent to persuade her to work with the new General Manager."
The Employment Tribunal also rejected a claim for discrimination on the grounds of race. Again, there is no appeal before us in relation to this part of the Decision; we note that the Employment Tribunal concluded that the primary facts as found by them did not give rise to any inference of discrimination on racial grounds, and further:
"any inference that the Tribunal might have made is negated by satisfactory explanations from the Respondent of non-racial grounds for the action taken or the decisions made".
"It is our unanimous decision that the Applicant has not established that she had been treated less favourably than a man was or would have been treated. We can find nothing in the evidence to support the Applicant's contention, either that she was treated less favourably than a man or that she was treated in the way that she was treated because she is a woman. She was promoted and received regular and substantial salary increases. The circumstances which led to the termination of her employment were wholly unconnected with the fact that she was a woman. Even if we are wrong and the Applicant was less favourably treated than a male comparator, any inference that the Tribunal might have made is negated by more than satisfactory explanations from the Respondent of gender-neutral grounds for the actions taken or the decisions made."
The approach to section 63A of the Sex Discrimination Act
"(1) Pursuant to section 63A of the Sex Discrimination Act 1975, it is for the Applicant who complains of sex discrimination to prove on the balance of probabilities facts from which the Tribunal could conclude, in the absence of an adequate explanation, that the Respondents have committed an act of discrimination against the Applicant which is unlawful by virtue of Part 2 or which by virtue of section 41 or 42 of the Sex Discrimination Act is to be treated as having been committed against the Applicant. These are referred to below as "such facts"
(2) If the Applicant does not prove such facts he or she will fail.
…...
(4) In deciding whether the Applicant has proved such facts, it is important to remember that the outcome at this stage of the analysis by the Tribunal will therefore usually depend on what inferences it is proper to draw from the primary facts found by the Tribunal.
(5) It is important to note the word is "could". At this stage the Tribunal does not have to reach a definitive determination that such facts would lead it to the conclusion that there was an act of unlawful discrimination. At this stage a Tribunal is looking at the primary facts proved by the Applicant to see what inferences of secondary fact could be drawn from them.
……
(8) Where the applicant has proved facts from which inferences could be drawn that the Respondents have treated the Applicant less favourably on the grounds of sex, then the burden of proof moves to the respondent."
"It seems to me tolerably clear that the effect of section 63A was to codify rather than alter the pre-existing position established by the case law. The burden of proving indirect discrimination under the 1975 Act was, …… always on the complainant, and there pursuant to section 63A it remains, the complainant still having to prove facts from which the tribunal could conclude that he or she has been unlawfully discriminated against "in the absence of an adequate explanation" from the employer. Unless and until the complainant establishes that the condition in question has had a disproportionate adverse impact upon his/her sex the tribunal could not in my judgment, even without explanation from the employer, conclude that he or she has been unlawfully discriminated against."
"I have in short come to the clear conclusion that in an indirect discrimination case the burden of proving disproportionate adverse impact lies on the complainant and that merely to raise "a credible suggestion" that, were the relevant (valid and significant) statistics provided, these might establish disproportionate impact is not sufficient for the claimant's purposes and imposes no further burden of explanation on the employer."
Dyson and Scott Baker LJJ agreed with Simon Brown LJ. We are told that the Court of Appeal was referred to a copy of the judgment in Barton -v Investec, but no reference to it was made in the decision.
"(i) Decide whether A has proved facts that in the absence of explanation constitute discrimination.
(ii) In the event that such facts are proved, then the burden of proof should be shifted to the employer to prove that their actions were not due to discrimination on the grounds of sex."
"7 …….. In deciding a discrimination claim, one of the matters employment tribunals have to consider is whether the statutory definition of discrimination has been satisfied. When the claim is based on direct discrimination or victimisation, in practice tribunals in their decisions normally consider, first, whether the claimant received less favourable treatment than the appropriate comparator (the 'less favourable treatment' issue) and then, secondly, whether the less favourable treatment was on the relevant proscribed ground (the 'reason why' issue). Tribunals proceed to consider the reason-why issue only if the less favourable treatment issue is resolved in favour of the claimant. Thus the less favourable treatment issue is treated as a threshold which the claimant must cross before the tribunal is called upon to decide why the claimant was afforded the treatment of which she is complaining.
8 No doubt there are cases where it is convenient and helpful to adopt this two-step approach to what is essentially a single question: did the claimant, on the proscribed ground, receive less favourable treatment than others? But, especially where the identity of the relevant comparator is a matter of dispute, this sequential analysis may give rise to needless problems. Sometimes the less favourable treatment issue cannot be resolved without, at the same time, deciding the reason-why issue. The two issues are intertwined."
Lord Nicholls continued at paragraph 11:
"11 This analysis seems to me to point to the conclusion that employment tribunals may sometimes be able to avoid arid and confusing disputes about the identification of the appropriate comparator by concentrating primarily on why the claimant was treated as she was. Was it on the proscribed ground which is the foundation of the application? That will call for an examination of all the facts of the case. Or was it for some other reason? If the latter, the application fails. If the former, there will be usually no difficulty in deciding whether the treatment, afforded to the claimant on the proscribed ground, was less favourable than was or would have been afforded to others.
12 The most convenient and appropriate way to tackle the issues arising on any discrimination application must always depend upon the nature of the issues and all the circumstances of the case. There will be cases where it is convenient to decide the less-favourable treatment issue first. But, for the reason set out above, when formulating their decisions employment tribunals may find it helpful to consider whether they should postpone determining the less-favourable-treatment issue until after they have decided why the treatment was afforded to the claimant. Adopting this course would have simplified the issues, and assisted in their resolution, in the present case."
Ms Pratt's submissions on the burden of proof
"(i) Her job description was changed.
(ii) Her role was encroached.
(iii) She was subjected to disciplinary proceedings.
(iv) She was rejected for the post of Human Resources General Manager.
(v) She was paid less than a man would have been paid.
(vi) She was not provided with a company car.
(vii) She was given less responsibility than a man.
(viii) She had a manager appointed over her.
(ix) Her pay packet was less than a man's would have been"
In paragraph 19 of his Skeleton, Mr Panesar submitted that findings were not made in relation to four specific matters referred to by the Employment Tribunal, paragraph 24 of its Decision:
"(i) She was paid less than her male predecessor.
(ii) She, the only female manager was denied a company car.
(iii) She was the only manager to have a manager promoted above her.
(iv) She had less responsibility than other managers (who were male)."
"(a) Mrs Pratt was the only female manager and of all the managers she was the lowest paid (she was also paid less than her predecessor and less than the person currently doing her job (Mr Roberts) ).
(b) She was the only manager to be promoted to that position then demoted (by Mr Saito), and expected to do the job of a manager without the title.
(c) She was the only manager without a company car.
(d) She was the only manager to have a general manager promoted above her.
(e) She was the only manager who, on promotion, had less responsibility than she had before, because her superior repeatedly took over her responsibilities.
(f) She was denied a fair hearing of her grievance and denied an appeal."
It was submitted that the approach adopted by the Employment Tribunal was mistaken. It should have found whether these allegations were made out, and if so, it should then have proceeded on the basis that the Respondent was required to show that their actions were not due to discrimination on the grounds of success. Mr Panesar submitted that the Employment Tribunal had run together, as proven facts that in the absence of explanation, might constitute discrimination, and the issue as to whether they were in fact due to discrimination on the grounds of sex. The Tribunal had dealt with matters in a "broadbrush" way and failed to apply the appropriate test. In paragraph 41 the Tribunal referred to the fact that Ms Pratt had been promoted and received regular salary increases. This was not relevant to the issue as to whether she had been shown differential treatment; we feel bound to interpolate at this stage that it seems to us that the approach adopted by the Employment Tribunal was entirely sensible and in accordance with what Lord Nicholls had said in Shamoon in the passages that we have already referred to.
Respondent's submissions
The Employment Tribunal's approach to the facts
"The Tribunal found the following facts proved on a balance of probabilities, having considered all the evidence, both oral and documentary, and having considered the submissions made on behalf of the parties."
We now refer to certain of the specific matters in respect of which it is asserted that findings were not made by the Employment Tribunal.
(i) The car; Ms Pratt relied upon a Mr Bennett has being a comparator, so far as the car was concerned; this matter is dealt with in paragraph 51 of the Decision. The Employment Tribunal found, as indeed accepted by Ms Pratt, that their jobs were different and that they were not employed on like work. Further, work they undertook was wholly dissimilar.
(ii) Ms Pratt's allegation that she was the only manager to have someone promoted above her. The answer to this is quite clear; that she was not a manager at the time of Roberts' appointment but only afterwards; see paragraph 10. Further, she was the first person to be appointed as Human Resources Manager.
(iii) The allegation that she was given less responsibility than others; the Employment Tribunal dealt with her responsibilities in detail at how they were affected by Mr Roberts' appointment. It seems to us that it is impossible to assert that she was given less responsibility than other managers. She was the only Human Resources Manager.
(iv) The assertion that she was paid less than her predecessor; in relation to her equal pay claim; she did not rely upon payment to her predecessor, but instead chose Mr Bennett as a comparator. As we have noted, any comparison with Mr Bennett was rejected on the facts.
(v) Change in job description; the Employment Tribunal accepted this was for a non-discriminatory reason and preferred the evidence of Sanden's witnesses to her own.
(vi) Encroachment of her role; the Employment Tribunal dealt with this matter extensively; see paragraphs 9 - 13 and 17 - 18. It is quite clear that the Employment Tribunal found her role had not been encroached. She had in fact been promoted and showed an inability and unwillingness to work with Mr Roberts.
(vii) Subjection to disciplinary proceedings; this was not a matter relied upon in Mr Sproull's submissions. In any event, she could scarcely have been surprised if she was subject to disciplinary proceedings, having absented herself from work. It is clear that the Employment Tribunal were satisfied that the decision to initiate disciplinary proceedings was not gender based.
(viii) Rejection from the post of Human Resources General Manager. It is difficult to see how this could conceivably have been on the grounds of sex, having regard to the fact that initially the post was offered to another woman (Ms Carter), and on the findings of the Employment Tribunal that it went to someone who was reasonably considered to be better qualified. Further, this is not a complaint that features in Mr Sproull's submissions.
(ix) Ms Pratt's allegation that she was paid less than a man would be paid; it is clear that the Employment Tribunal lacked an appropriate comparator but found she was given regular salary increases, including the largest in the company's history and was promoted to a managerial position. There is nothing in this point;
(x) she was given less responsibility than a man; she had a unique position and there was no evidence whatsoever to support this allegation. Further this is one of the matters not raised by Mr Sproull.
(xi) She had a manager appointed over her; it is clear that the Tribunal were satisfied that this did not affect her responsibilities, the reasons were, in any event, not gender based;
Second ground of appeal
"In addition to the passing references to the absence of sexual discrimination, the tribunal set out its general conclusions. There were undoubtedly deviations in certain respects from ordinary procedures. It is not disputed that in the end the tribunal members asked themselves the correct question. The allegation is that their decision is erroneous in law because they did not require explanations from the employers of each of the events surrounding the appointment. I am unable to accept that, in all the circumstances where deviations from ordinary practice occur or where there are differences of treatment which emerge in the selection process, the employer must invariably give an explanation and the tribunal must find it a satisfactory explanation if it is to fail to infer that the decision was reached in breach of the Act. In my judgment there must be a nexus between the facts relied on and the discrimination complained of before such an explanation can be required. Some conduct of employers will require specific explanation, other conduct or events can be dealt with by way of the general finding which the tribunal made. It is a matter for analysing the facts of the particular case and is a question of fact and degree."
Paragraph 43 continued:
"I have considered the reasoning of the Employment Tribunal, In my judgment, their final conclusion cannot in any way be faulted. Plainly they applied the right test. In my view they reached a conclusion they were entitled to reach. Their conclusion is not erroneous, by reason of the absence in some cases of detailed analysis of the differences in procedure or of events which occurred. Those events were not such that an inference of sexual discrimination could readily be drawn from them….."
Lord Phillips M R had this to say in paragraph 53:
"In Anya -v- University of Oxford [2001] EWCA CIV 405, the Court of Appeal held that an Employment Tribunal must make conclusions on the factual issues essential to its conclusion. It does not follow, however, that an Employment Tribunal has to explore the circumstances of every event in the evidence placed before it. It only has to reach conclusions on the essential issues."
"The Respondent replied "In Japan, women are generally less intelligent than men" "
Her questionnaire did not include the allegation. Paragraph 39 was read to the Employment Tribunal; she stated:
"When I asked Mr Noji in January 2000 why there were no female managers in the company he told me that "in Japan we believe, generally, that women are less intelligent than men" but in his eyes he saw me as a man."
Mr Sproull did not refer to this allegation at all in his closing submission. The matter is put slightly differently in her Notice of Appeal. Elias J ordered that the Chairman should provide his note relating to this matter. It is clear that the allegation was denied by Mr Noji. The Chairman says (see page 49)
"There is no reference of specific comments attributed by the Appellant to Mr Noji, the Managing Director, because the Tribunal did not find the Appellant's allegations proved."
Conclusions
"An appellate court should hesitate before it decides to reverse a decision of the tribunal on a matter of this kind. The question which was at issue here was a question of fact, and the tribunal had the advantage of seeing and hearing the witnesses. In a case such as this, where direct evidence of discrimination is absent and so much depends on inference, this is a crucial advantage which the appellate court does not share. It has also been recognised that a generous interpretation ought to be given to a tribunal's reasoning. It is to be expected, of course, that the decision will set out the facts. That is the raw material on which any review of its decision must be based. But the quality which is to be expected of its reasoning is not that to be expected of a High Court judge. Its reasoning ought to be explained, but the circumstances in which a tribunal works should be respected. The reasoning ought not to be subjected to an unduly critical analysis."
We find this of considerable assistance.