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United Kingdom Employment Appeal Tribunal |
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You are here: BAILII >> Databases >> United Kingdom Employment Appeal Tribunal >> Olalekan v Serco Ltd [2019] UKEAT 0189_18_3001 (30 January 2019) URL: http://www.bailii.org/uk/cases/UKEAT/2019/0189_18_3001.html Cite as: [2019] UKEAT 189_18_3001, [2019] UKEAT 0189_18_3001 |
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At the Tribunal | |
On 6 December 2018 | |
Before
THE HONOURABLE MR JUSTICE CHOUDHURY
(SITTING ALONE)
APPELLANT | |
RESPONDENT |
Transcript of Proceedings
JUDGMENT
For the Appellant | MS ESTHER GODWINS (Employment Consultant) Equip Law Ltd Tottenham Green Enterprise Centre Town Hall Approach Road London N15 4RX |
For the Respondent | MS LOUISE CHUDLEIGH (of Counsel) Instructed by: Carter Leydon Millard 68 Milton Park Abingdon OX14 4RX |
SUMMARY
UNFAIR DISMISSAL - Reason for dismissal including substantial other reason
RACE DISCRIMINATION - Direct
RACE DISCRIMINATION - Comparison
The Claimant was employed as a Prison Custody Officer (PCO). He was dismissed following an assault on a prisoner committed whilst the prisoner was being restrained. The Claimant alleged that the dismissal was unfair and discriminatory on the grounds of race as other white PCOs had not been dismissed for similar assaults on prisoners. The Employment Tribunal (ET) dismissed his claims.
The principal ground of appeal was that the ET should have constructed a hypothetical comparator based on the information as to the other white PCOs. That ground was not upheld as the ET's approach to the hypothetical comparator disclosed no error of law. The Claimant had not sought to challenge the Respondent's evidence that the circumstances in which the white PCOs were dismissed were materially different from those of the Claimant. As such, the ET could not be criticised for not constructing a comparator in the manner suggested. The ET did consider whether the Respondent would also have dismissed a white PCO who had committed the same offence as the Claimant, and found that it would. That hypothetical comparator was adequate in the circumstances, and the conclusion that that person would also have been dismissed was supported by evidence.
THE HONOURABLE MR JUSTICE CHOUDHURY
Introduction
Factual Background
The Tribunal's Decision
"77. We will first deal with the issue of whether the Claimant was treated less
favourably because of race. In the agreed issues above at paragraph 3(a)
and (b) the Claimant alleges that his dismissal was less favourable
treatment because of race. The Tribunal have noted in the closing
submissions of the Claimant that it is now accepted that the comparators
referred to in his evidence are not the same and are materially different. It
was also noted that the Claimant's case now alleges that it is not the dismissal that is discriminatory (as stated in his ET1), it is now that 'white
officers' explanations would have been accepted as to mitigation and what
was on the CCTV', this was not the Claimant's pleaded case. There was
no evidence before the Tribunal to suggest that the Claimant was treated
less favourably when the Respondent considered his evidence as to
mitigation.
78. There was also no evidence that the Claimant had been treated less
favourably than comparable white officers who had used excessive and
unnecessary force against a prisoner who had been restrained; we
conclude from the consistent evidence from the Respondent that any
prison officer who had committed a similar offence would have been
dismissed. We refer to our findings of fact above where Mr Chambers was
clear that he would have dismissed a white officer for the same offence
(see above at paragraph 29). Having considered all the evidence the
Tribunal conclude that there is no evidence from which we can conclude
that the Claimant has been treated less favourably because of race. There
was no evidence to suggest that mitigation offered by White Officers
"would have been accepted" whereas mitigation offered by Black Officers
would not. We conclude that the reason for dismissal was conduct and a
comparable White Officer who had committed the same offence would
also have been summarily dismissed."
"87. The Tribunal noted that Mr Thomson conducted an investigation into the
points that the Claimant raised in his appeal, he carried out some
investigation into the comparators that the Claimant maintained had been
treated more favourably in respect of the sanction awarded and concluded
that the cases he raised were not similar to the incident before him. The
Tribunal noted that Mr Thomson instructed Ms Chambers to carry out this
investigation, although the closing submissions made on behalf of the
Claimant refers to this, there has been no suggestion that her involvement
was detrimental to the Claimant's case. Mr Thomson concluded that all
appeals are dealt with on their own merits and did not find any evidence to
suggest that others had received a lesser sanction, this ground of appeal
was rejected. He also asked Mr Chambers whether he had told the
Claimant that he had made his mind up before and is written response
was that he had clearly said he had not made up his mind, this matter was
therefore investigated and the answer he received was accepted.
88. The decision letter covered all the points that Claimant raised in his appeal
but it was concluded on the evidence that the Claimant had used
excessive force by striking the prisoner three times and the only option
open to them was dismissal. Therefore, the decision was upheld. The
Tribunal conclude therefore that the appeal was thorough and dealt with
all points but concluded on all the evidence that the decision to dismiss
was reasonable. The Tribunal conclude therefore that the disciplinary
process in its entirety was fair. The Claimant's claim for unfair dismissal is
therefore dismissed."
The Grounds of Appeal
a. Ground 1 - The Tribunal failed to make findings of fact in relation to the comparators relied upon by the Claimant and in failing to do so had failed to form a hypothetical comparator from which inferences of direct discrimination could have been drawn;
b. Ground 2 - The Tribunal's conclusion that the appeal was "thorough and dealt with all points" (paragraph 88) was perverse, in particular, having regard to the limited nature of Mr Thomson's investigations;
c. Ground 3 - The Tribunal erred in concluding that Mr Thomson had conducted a reasonable appeal given his failure to carry out a full investigation into comparable cases of black and white officers;
d. Ground 4 - The Tribunal's failure to make findings on comparable cases rendered the dismissal unfair.
Ground 1 – Failure to make findings in respect of comparators
Ground 1 - Submissions
"109. But, secondly, comparators have a quite separate evidential role to play. Article 7 has nothing to do with this role. It is neither prescribing nor limiting the evidential comparators that may be adduced by either party. The victim who complains of discrimination must satisfy the fact-finding tribunal that, on a balance of probabilities, he or she has suffered discrimination falling within the statutory definition. This may be done by placing before the tribunal evidential material from which an inference can be drawn that the victim was treated less favourably than he or she would have been treated if he or she had not been a member of the protected class. Comparators, which for this purpose are bound to be actual comparators, may of course constitute such evidential material. But they are no more than tools which may or may not justify an inference of discrimination on the relevant prohibited ground e.g. sex. The usefulness of the tool will, in any particular case, depend upon the extent to which the circumstances relating to the comparator are the same as the circumstances relating to the victim. The more significant the difference or differences the less cogent will be the case for drawing the requisite inference. But the fact that a particular chosen comparator cannot, because of material differences, qualify as the statutory comparator, e.g. under Article 7, by no means disqualifies it from an evidential role. It may, in conjunction with other material, justify the tribunal in drawing the inference that the victim was treated less favourably than she would have been treated if she had been the Article 7 comparator.
110. In summary, the comparator required for the purposes of statutory definition of discrimination must be a comparator in the same position in all material respects as the victim save only that he, or she, is not a member of the protected class. But the comparators that can be of evidential value, sometimes determinative of the case, are not so circumscribed. Their evidential value will, however, be variable and will inevitably be weakened by material differences between the circumstances relating to them and the circumstances of the victim." (Emphasis added).
"15. The second main head of argument in the Notice of Appeal is headed "Misuse of comparators". The Notice of Appeal refers to the four actual comparators as to whose cases evidence was given. It proceeded to say that "None was a true comparator and the tribunal accordingly erred in law in relying on them". But the Tribunal did not treat any of the four cases, as we see it, as being a relevant actual comparator. That is why the Tribunal turned, as it had to, to a hypothetical male officer in the same circumstances. The Tribunal used the four actual cases as if building blocks in the construction of the neighbourhood in which the hypothetical male officer was to be found. For the Tribunal to have relied on the four actual comparator cases in that way was not only not an error of law, it was, as it seems to us, the only proper way for it to proceed on the evidence put before it." (Original emphasis)
"34. We also heard argument on the need for there to be a comparator in the ingredient of less favourable treatment which the complainant must prove for there to be sexual or racial discrimination. However, there was no real dispute before us on this point. That a comparison must be made is explicit in the language of the definition of discrimination. In s. 1(1)(a) of the SDA one finds "he treats her less favourably than he treats or would treat a man". In s. 1(1)(a) of the RRA one finds "he treats that other less favourably than he treats or would treat other persons". The comparison must be such that the relevant circumstances of the complainant must be the same as or not materially different from those of the comparator. It is trite law that the complainant need not point to an actual comparator. A hypothetical one with the relevant attributes may do. Our attention was drawn to what was said by Elias J., giving the judgment of the EAT in The Law Society v Bahl [2003] IRLR 640 at paras. 162 and 163. There it was held that it is not obligatory for ETs formally to construct a hypothetical comparator, though it was pointed out that it might be prudent to do so and that the ET might more readily avoid errors in its reasoning if it did so. Similarly, when Bahl went to appeal, this court ([2004] IRLR 799 at para. 156) said that it was not an error of law for an ET to fail to identify a hypothetical comparator where no actual comparator can be found. However, this court also said that not to identify the characteristics of the comparator might cause the ET not to focus correctly on what Lord Nicholls in Shamoon v Chief Constable of the RUC [2003] IRLR 285 at para. 7 called "the less favourable treatment issue" (viz. whether the complainant received less favourable treatment than the appropriate comparator) and "the reason why issue" (viz. whether the less favourable treatment was on the relevant proscribed ground). The importance of a failure to identify a comparator or the characteristics of the comparator may vary from case to case, and may be thought to be of particular relevance to the appeal in Emokpae v Chamberlin Solicitors [2004] UKEAT 0989_03_1506."
"54. The task set by section 3(4) is broadly to compare like with like. It is the same under section 5(3) of the Sex Discrimination Act 1975 . If the applicant can point to an actual person whose circumstances are the same or not materially different from his own, then so much the better. Frequently, however, there may be no actual comparator whom it can be shown has been treated more favourably than the applicant. In those circumstances it is necessary to construct a hypothetical comparator to show how a person of the other racial group would have been treated. The concept of the hypothetical comparator can often be crucial to the operation of the Act. That does not appear to be in dispute. The chairman of the employment tribunal correctly stated that "a comparison can be made with either an actual or hypothetical comparator". The appeal tribunal referred to that without dissenting from it. Mr Sutton, counsel for the respondent council, for whose submissions I am indebted, accepts in his skeleton argument that Mr Balamoody does not have to show that an individual has actually been treated more favourably; a comparison can be made with a hypothetical comparator. If one is seeking to find a minutely exact comparator, it is possible to define that comparator, whether actual or hypothetical, as a white nurse, whether male or female, who had been removed from the register for conduct of a kind similar to, or not materially different from, the misconduct found against Mr Balamoody, who had applied for the second time to be restored to the register. In my judgment at the bare minimum the hypothetical comparator in this case is a person of another racial group from Mr Balamoody, a white nurse, who had been removed from the register for misconduct and was seeking to be restored thereto."
"74.The Tribunal's task was certainly made more difficult because the Claimant did not put her case to Mr Fleming by questioning him on the matter. But we do not think that a dispute necessarily ceases to be an issue in the case because a party – particularly a litigant-in-person – omits to cross-examine about it."
a. First, the approach taken in King was adopted in the case where a litigant-in-person had failed to cross-examine a witness. It is readily apparent that a less generous approach will be taken where a professional representative opts not to cross-examine a witness on a relevant issue;
b. Second, the absence of cross-examination was significant in this case. The Claimant's case was that there were sufficient similarities with the comparator cases for them to have some evidential value or for them to be used to provide the building blocks to construct a hypothetical comparator. However, those alleged similarities were not put to the Respondent's witnesses. It seems to me that where the Claimant's case is based on alleged similarities with the comparator cases, it was incumbent upon him to put that case to Mr Chambers, who was asserting that the cases were dissimilar.
a. Notwithstanding the differences between the comparators and the Claimant, the Tribunal should have made express findings of fact in respect of each of the comparators situations as this remained a live issue in dispute. Having done so the Tribunal would have noted the similarities between the comparators and the Claimant in terms of the use of force by PCOs against a prisoner and would have noted the difference in treatment whereby the Claimant was dismissed, and they were not;
b. These similarities ought to have been considered in constructing a hypothetical comparator for the purposes of assessing whether the treatment was on the grounds of race; and
c. The Tribunal should have examined the approach taken by the Respondent to the mitigation offered by the comparators and the effect of such mitigation on sanction, and compared that to the similar mitigation offered by the Claimant which did not have the effect of reducing his sanction.
d. On the basis of that material, the Tribunal would have been in a position to draw the inference that the less favourable treatment of the Claimant, namely his dismissal, was on the grounds of his race.
Ground 1 – Conclusions
"36. In my view the composite approach is unacceptable in principle. I believe that it is fundamental to the scheme of the legislation that liability can only attach to an employer where an individual employee or agent for whose act he is responsible has done an act which satisfies the definition of discrimination. That means that the individual employee who did the act complained of must himself have been motivated by the protected characteristic. I see no basis on which his act can be said to be discriminatory on the basis of someone else's motivation. If it were otherwise very unfair consequences would follow. I can see the attraction, even if it is rather rough-and-ready, of putting X's act and Y's motivation together for the purpose of rendering E liable: after all, he is the employer of both. But the trouble is that, because of the way the Regulations work, rendering E liable would make X liable too: see the analysis at para. 13 above. To spell it out:
(a) E would be liable for X's act of dismissing C because X did the act in the course of his employment and – assuming we are applying the composite approach – that act was influenced by Y's discriminatorily-motivated report.
(b) X would be an employee for whose discriminatory act E was liable under regulation 25 and would accordingly be deemed by regulation 26 (2) to have aided the doing of that act and would be personally liable.
It would be quite unjust for X to be liable to C where he personally was innocent of any discriminatory motivation."
Ground 2 - Perversity
a. The limitation in terms of the scope of the investigation was one that appears to have been agreed with the Claimant's representative, Mr Van Zandt. Had it been considered at the time to be necessary to investigate all of the comparators then Mr Van Zandt could have been expected not to agree with the suggestion made by Mr Thomson. It is very difficult to say that a course of action agreed with an employee's representative was unreasonable.
b. Mr Thomson's task on appeal was not to conduct a full rehearing of the matter but to review the decision taken by Mr Chambers. In those circumstances, it was not incumbent upon him to investigate matters that had not been raised below. The comparators had not been raised as an issue before Mr Chambers. This would appear to have been a conscious choice by the Claimant and his representative given that there was a considerable delay between the incident and the disciplinary hearing itself such that it cannot be suggested that the Claimant did not have sufficient time to prepare a case based on comparators. In my judgment, it is not outside the band of reasonable responses for a manager conducting an appeal (which is not by way of a full re-hearing) not to explore every new point raised by an employee that had not been raised before and to take reasonable steps to limit the scope of his investigation.
c. Furthermore, the limitation which Mr Thomson fixed upon, namely, to deal only with those cases which had occurred during his tenure, was not irrational, particularly as he had been in post for at least a year and some of the cases relied upon by the Claimant dated back several years. Mr Thomson appeared to rely on two reasons for focussing on his tenure: one (which emerged in cross-examination) was that previous decisions had been taken by directors adjudged to be "fit and proper persons" to hold that office and that they would have come to an appropriate decision (see paragraph 36); the other, which appears in his witness statement, is that he thought it appropriate for him and his subordinates to be judged by the standards he had set as Director. The first of these is not a proper reason; it is clearly not appropriate to assume that just because a person held a particular office all of their decisions were appropriate. Had that been the only basis for Mr Thomson's self-imposed limitation then it would have been perverse. The second reason, however, does provide a rational basis for the limitation, particularly as there was some evidence before the Tribunal that Mr Thomson had established a zero-tolerance approach to violence at the prison.
Ground 3 - Error in concluding that the conduct of the appeal was reasonable despite failure to carry out a full investigation into comparable cases of black and white officers
Ground 4 - Failure to make findings in comparable cases rendered the dismissal unfair
"34. I consider that all industrial tribunals would be wise to heed the warning of Waterhouse J, giving the judgement of the employment appeal tribunal in Hadjioannou v Oral Casinos Ltd where in paragraph 25 he said:
'We accept that analysis by counsel for the respondents of the potential relevance of arguments based on disparity. We should add, however, as counsel has urged upon us, that industrial tribunals would be wise to scrutinise arguments based upon disparity with particular care. It is only in the limited circumstances that we have indicated that the argument is likely to be relevant, and there will not be many cases in which the evidence supports the proposition that there are other cases which are truly similar, or sufficiently similar, to afford an adequate basis for the argument. The danger of the argument is that a tribunal maybe led away from a proper consideration of the issues raised by s.57(3) of the Act of 1978. The emphasis in that section is upon the particular circumstances of the individual employee's case. It would be most regrettable if tribunals or employers were to be encouraged to adopt rules of thumb, or codes, for dealing with industrial relations problems and, in particular, issues arising when dismissal is being considered. It is of the highest importance that flexibility should be retained, and we hope that nothing that we say in the course of our judgement will encourage employers or tribunals to think that a tariff approach to industrial misconduct is appropriate. One has only to consider for a moment the dangers of the tariff approach in other spheres of the law to realise how inappropriate it would be to import it into this particular legislation.'
35. I would endorse the guidance that ultimately the question for the employer is whether in the particular case dismissal is a reasonable response to the misconduct proved. if they employer has an established policy applied for similar misconduct, it would not be fair to change the policy without warning. if the employer has no established policy but has on other occasions dealt differently with misconduct properly regarded as similar, fairness demands that he should consider whether in all the circumstances, including the degree of misconduct proved, more serious disciplinary action is justified."
Conclusion