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United Kingdom Employment Appeal Tribunal |
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You are here: BAILII >> Databases >> United Kingdom Employment Appeal Tribunal >> McQueen v General Optical Council (Re Disability Related Discrimination) [2023] EAT 36 (10 March 2023) URL: http://www.bailii.org/uk/cases/UKEAT/2023/36.html Cite as: [2023] EAT 36 |
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ON APPEAL FROM THE EMPLOYMENT TRIBUNAL
SITTING AT LONDON CENTRAL
Rolls Building, Fetter Lane, London EC4A 1NL |
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B e f o r e :
____________________
PHILIP McQUEEN |
Appellant/Claimant |
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- and - |
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GENERAL OPTICAL COUNCIL |
Respondent |
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Mr James Boyd (instructed by DLA Piper UK LLP) for the Respondent
Hearing date: 20 December 2022
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Crown Copyright ©
SUMMARY
Disability Related Discrimination
Although the tribunal's decision that the claimant had not suffered discrimination because of something arising in consequence of his disabilities (under section 15 of the Equality Act 2010) was not happily structured and drafted, there was no error of law or principle in the tribunal's findings that the claimant's conduct on the occasions when he came into conflict with co-workers was not something arising in consequence of his disabilities (dyslexia, symptoms of Asperger's Syndrome, neurodiversity and left sided hearing loss). Once the tribunal had made those findings, the question whether any unfavourable treatment alleged and proved had been "because of" something arising in consequence of his disabilities did not arise.
The Honourable Mr Justice Kerr:
Introduction and Summary
Facts
Law: Discrimination Arising from Disability
"(1) A person (A) discriminates against a disabled person (B) if—
(a) A treats B unfavourably because of something arising in consequence of B's disability, … ."
There was no disagreement between the parties about the correct approach to applying the words "because of something arising in consequence of B's disability".
The Tribunal's Decision
"14. Standing up at work, as something arising from disability, is not explained in the medical reports, and we have resolved that issue after hearing the claimant's evidence. The respondent's managers had asked the claimant not to stand up at his desk to speak to his colleagues in the working area because he had a loud voice, and it was disruptive. The claimant's evidence was: (1) he did not need to wear his hearing aid at work (2) he did not stand up to hear people, as despite there being half height partitions between one row of desks and another he could hear them sitting down, and (3) he stood up so that others could hear what he said. We could not make sense of this. We would have understood if he had said he needed to stand up to hear colleagues, as we know people who are hard of hearing sometimes do better looking at a speaker, relying to a degree on lip reading, but this was not his evidence. We concluded that he stands up because that is his habit, not because it is something arising from disability.
15. Whether the 'need not to be approached in a seemingly confrontational manner' arose from disability, whether the disability was dyslexia or Aspergers or both, caught by the term 'neurodiversity', was more difficult. Not pleaded, but entered by the claimant on the schedule of issues, is the formulation:
'Autistic/ND perception as a difficult character; perception of intentionally being obstructive towards management; communication issues (including speech; non-visual); perceived demeanour'.
The behaviour that resulted when confronted was described by the claimant as a 'meltdown'. We deduce from Dr Burgess's report that this was the type of behavior she was asked to report on. As already noted, she mentions loss of control as associated with Aspergers symptoms, and Dr Pitkanen mentions 'emotional and behavioural' symptoms, without specifying what these were. It is commonly known that people with Aspergers have difficulty reading social situations, body language, and understanding figurative expressions of speech, though on the evidence before us, including interaction with him over seven hearing days, these are not difficulties met by the claimant. It is not clear to us on the evidence that people with Aspergers have difficulty handling disagreement. We did understand that on the claimant's account he relied on set processes being followed, and that he was confused by changes, and needed to have changes to set process put in writing, so he could understand and remember them. He had agreed with the respondent that he would have written confirmation of changes. We could understand without formal medical evidence, that if there were unconfirmed changes of process then, taken with the challenges of dyslexia, he might become frustrated to the point of anger. We therefore examined the occasions during the time he worked for the respondent when he went into 'meltdown' to see what had happened to cause it. Paragraphs 25-34 cover the first meltdown at work, 40-42 another. The cause of the episode in paragraphs 60-61 is not explained by the claimant, and in 70 and 75 seems to occurred when it was pointed out to the claimant that he had not followed policy on what to say about resits. In 98, the claimant said the perception of his loud voice was caused by dyslexia and hearing loss, not any neurodiverse trait. Finally, in 112, he became loud and angry because his line manager asked him to enter a room for a discussion. This cannot be related to any failure to record changes to process in writing. In our finding these episodes did not arise from changing processes without noting them in writing, they arose when the claimant was asked to do a task in accordance with the set process, and he objected to doing that task rather than another task, and sometimes just that he resented being told what to do, or told that he had done something wrong. The circumstances of these outbursts indicate that they were not caused by dyslexia or Aspergers, but because he had a short temper, and he resented being told what to do."
"that was not because of the need for written instructions or any physical changes in the workplace (the 'something arising' from disability) but because she was out of sympathy with the claimant because of the history of meltdown behavior towards a manager, and the claimant disrupting work with his custom of standing up and speaking loudly. In our finding, neither trait was 'something arising' from disability."
"[t]he reason he had a warning was because he was disruptive, and did refuse to do work, and because the manager did not check the policy. Had she given an informal warning, as she could have done within the policy, we would not have found it discriminatory, and that she wrongly gave a formal warning was not in our finding because of disability or something arising from it."
"is essentially because the claimant found the criticism that his performance the previous autumn had been lacking unfair. It is hard to see this as detriment, when he was assessed for the year at a level he does not dispute, which had no effect on his pay or prospects, and when there do appear to have been shortcomings, such as being behind with emails, and not doing work allocated to him, but even if it was, it is not in our finding because of disability or something arising from it. Her refusal to alter her comments arose from the history of meltdown behaviour challenging her authority."
"We did not conclude this was because of disability, or something arising from it. It arose from Aaron Grell's concerned report of what the claimant was telling would-be applicants. The concern was in part that the claimant would not accept he was wrong, saying in effect that the policy was wrong, and resits should be allowed. This was not, in our finding, about the claimant not having something in writing, it was that he did not like being told he was wrong, and had become 'passionate' about it. In the event, the discipline case was found not proved, and it was allowed that he may have made a mistake, or not said what was alleged, but we found there was good reason to bring the charge on the basis of the statements made. That excludes a discriminatory reason for starting disciplinary action."
"To conclude, we do not find a discriminatory course of conduct or state of affairs, and as already noted, events before 20 March 2018 are on the face of it out of time, unless there is conduct extending over a period which ended after that date."
"If we are wrong about that, and the standing up instruction or any remaining lack of clarity did continue after March 2018, and so was in time, we have in any case found that standing up when talking to colleagues at work was not something arising from disability, but a personal habit. The tribunal does not accept, in view of our findings about disability and about something arising from disability, that the need to stand up results from hearing loss, nor does it accept that the claimant was because of dyslexia or other neurodiversity in any way confused about the instruction."
"Where the claim is of something arising, that something is stated in the list of issues (with some variations in wording) as 'autistic/ND reactions; perception as a difficult character; communication issues (including speech; non-verbal)'. The Tribunal's finding is that any perception of the claimant as a difficult character was because of the meltdown behavior already described, and that this behavior was not related to changes in process, or dyslexia, or something arising from dyslexia, hearing loss or Aspergers. The respondent from time to time noted that the claimant said he behaved in this way because of process change, and sometimes made allowance for it, but in our finding, the immediate trigger for meltdown behavior in each case we had to examine was not unrecorded process change, and any claim based on this is dismissed."
The Parties' Submissions
Reasoning and Conclusions