BAILII is celebrating 24 years of free online access to the law! Would you consider making a contribution?
No donation is too small. If every visitor before 31 December gives just £1, it will have a significant impact on BAILII's ability to continue providing free access to the law.
Thank you very much for your support!
 |
[Home] [Databases] [World Law] [Multidatabase Search] [Help] [Feedback] | |
Information Commissioner's Office |
||
|
You are here: BAILII >> Databases >> Information Commissioner's Office >> Financial Ombudsman Service (Local government (Other)) [2015] UKICO FS50558582 (17 February 2015) URL: http://www.bailii.org/uk/cases/UKICO/2015/FS50558582.html Cite as: [2015] UKICO FS50558582 |
||
[New search] [Printable PDF version] [Help]
17 February 2015, Local government (Other)
The complainant has requested information relating to internal procedures of the Financial Ombudsman Service (FOS). The Commissioner has investigated the complaint and found that FOS has correctly applied section 12(1) of the FOIA to the requested information. However, the Commissioner also finds that FOS failed to provide adequate advice and assistance under section 16. Therefore FOS has not complied with its obligations under section 16 of the FOIA. The Commissioner requires the public authority to provide advice and assistance under section 16 FOIA, to enable the complainant to submit a refined request within the cost limit.
FOI 12: Not upheld FOI 16: Upheld
